We appreciate our clients and other team members.
We continuously build trust, prove reliability, provide help and show respect. We are mentors. We are kind to each other and say thank you often, we are positive and assume positive intent, and we apologize promptly and forgive quickly. We share constructive feedback across every level of the organization: up, down, left and right.

We know that the sum of us is greater than the parts. We help each other to achieve our goals. We share credit for our successes and openly own our failures. We promise and we deliver. If we realize we can’t, we warn the affected team members early. We evolve and adapt. We are one.

We can make a difference in patient’s access to treatments.
We strive to expand our positive impact on patient’s lives. We are tenacious and not easily discouraged by setbacks. We thrive in a continuous state of urgency. We celebrate smart risk-taking when it may better serve our clients.

We start by building a Minimal Viable Product first and then continuously improve it in small, testable iterations. We know that the way to success involves failures as long as the same failure happens only once. We focus on measurement and outcomes.

We find 80-20 solutions. We achieve more with less. We respect each other’s time to maximize our collective output. We empower self-learning through meticulous documentation. We go for proven solutions. We strive to minimize technical debt. We pro-actively push things forward and take responsibility where there are gaps.